We offer independent advice and help to customers who have been unable to resolve a complaint with their water company or retailer in England and Wales.
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Call our team between 8.30am and 5pm, Monday to Friday on 0300 034 2222 (England)* or 0300 034 3333 (Wales)*. Write to us at CCW, 23 Stephenson Street, Birmingham, B2 4BH. *Calls may be recorded for training and quality monitoring purposes. Frequently asked questions.
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Getty Images. Millions of households in England and Wales will struggle to pay their water bills when they go up, a consumer watchdog has warned. The water regulator, Ofwat, has provisionally said ...
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We are the independent voice for water consumers in England and Wales. We help consumers resolve complaints against their water company or retailer, while providing free advice and support. We champion the interests of consumers and influence water companies, governments and regulators.
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The Consumer Council for Water (CCW) represents water and sewerage consumers in England and Wales. We provide a strong national voice for consumers.
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Consumer Council for Water (CCW) represents water and sewerage consumers in England and Wales and takes up unresolved complaints. CCW is an executive non-departmental public body, sponsored by...
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